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eliminating racism empowering women YWCA greater pittsburgh

JOB TITLE: Resource Director

Reports to: Chief Executive Officer

FLSA Classification: Exempt  
Job Grade: 6
Department:   Resource Department


The YW Resource Director provides administration and management for all Association DHS Grant-funded housing programs and those operated by its wholly owned subsidiary corporation, YW Homes, Inc. as well as VITA Tax sites. This individual is also responsible for the overall management and operations of the Resource center including staff, budgets, outreach and establishing partnerships with outside agencies.


Bachelor’s Degree with at least five (5) years of relevant experience of which two (2) were at a supervisory or management level or a master’s degree with three (3) years of experience and at least two (2) years at the supervisory or management level. The incumbent must bring to this position background in property management and development, administration and supervision in a human services environment. A demonstrated awareness of issues surrounding women in the community such as homelessness, abuse, addiction, unemployment and lack of education is necessary as well as a strong desire to initiate change.


Must be knowledgeable of government housing programming requirements, particularly those of the US Department of Housing and Urban Development. (HUD) and Allegheny County Human Services (DHS). Must have knowledgeable of racial, ethnic and cultural groups in society, community and state and federal available benefits. The ideal candidate must have demonstrated interest in women’s social-economic issues and the ability to develop cooperative contacts with social service agencies, community organizations, local government and other administrative officials.


• Provides management and supervision of all housing and Resource service programs. Responsibilities include:

a. Program Budget Development and Management
b. Staff hiring and supervision
c. Internal Association Reporting
d. External Funder Reporting
e. Program Planning, Development and Evaluation
f. Networking
g. Fund Development and Proposal Writing

• Provides project management support to new housing development strategies and initiatives including, but not limited to feasibility analyses, assistances with preparation of loan and grant applications for capital and operating funds and submission of documentation and requisition draws through predevelopment, construction and lease up phases of assigned projects.
• Develops knowledge of local processes for securing capital, operating and services resources; land use regulations that impact supportive housing development; and public and community leadership;
• Monitors monthly budgets and financial statements in order to ensure adequate financial support for program operations.
• Keeps abreast of federal law affecting housing programs, regulations and directives issued by HUD & DHS and keeps record of such changes in written agency policy documents.
• Supervises property management and maintenance functions related to tenant income limits, rent restrictions, minimum property standards, marketing, record-keeping, and physical health of YW HOMES, Inc. property.
• Provides staffing to YW Homes Advisory Board.
• Ensures that all properties that are owned or leased by the YWCA are inspected annually and meet HUD & DHS requirements.

Resource Department:
• Hire, train, supervise and evaluate RC staff, interns and volunteers.
• Implement management systems to insure effective and efficient operations and accountability.
• Ensure compliance with all grants, local, state and federal funding and reporting requirements.
• Oversees the smooth and effective operation of program procedures such as referrals, intakes, case management services, program fee collection, identification of appropriate housing, initiation of leasing, and crisis management; institutes adjustments, as needed.
• Investigates and cultivates additional funding sources, as required.
• Monitors established program goals and outcomes; adjust as needed.
• Researches housing trends to develop and implement evidenced-based programs according to the organization strategic vision.
• Provides ongoing assessment of current and prospective programming needs and opportunities.
• Maintains comprehensive and current knowledge of community resources.
• Attends all trainings with funder agencies to maintain current knowledge of regulations, policy changes and computer software updates. Oversees the collection and maintenance of information for monthly, quarterly and annual reports to funders and association.
• Oversees the creation and development of a client database for the purpose of collecting, evaluating, and reporting relevant client information.
• Maintains good working relationships with and is responsive to funders, community organizations, agencies, and participates in relevant community networking opportunities.
• Maintains high levels of consumer satisfaction.
• Must maintain a high level of confidentiality when working with sensitive and personal client, vendor, employee and contract information and effectively deal with sensitive information and occurrences.
• Displays consistent professionalism and courtesy when interacting with internal and external customers.
• Promotes and supports the mission, imperative, values and goals of the YWCA while maintaining high performance standards.
• Participates in YWCA professional development opportunities, successfully implementing new skills, knowledge and procedures.
• Performs other such duties assigned within the scope of the Resource Center.


• Ability to lift, carry and otherwise move up to 15 pounds on a regular basis
• Ability to sit, stand, bend, kneel, reach, push, pull, or walk for various lengths of time throughout the day
• Ability to utilize computer equipment to complete daily work responsibilities
• Ability to operate fax/copy machines, telephone, calculator and general office equipment daily
• Daily work in an office environment and with frequent travel to client sites with exposure to weather conditions
• Available to work 7 hours per day and/or 35 hours per week or more as necessary to meet Association objectives
• Driver’s license and insurance are required to travel for meetings, agency trainings and other miscellaneous work assignments within or outside of Allegheny County

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job.  This document should not be considered a fully detailed description of all the work requirements of the position. The YWCA Greater Pittsburgh may change the specific job duties with or without prior notice based on the needs of the organization.


Did you know?

According to the Center for Disease Control, African American women are over three times more likely to be murdered with a gun than white women.

Read more about YWCA's position on gun violence.

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