Skip to Conten
eliminating racism empowering women YWCA greater pittsburgh

Position Openings

YWCA Greater Pittsburgh will not discriminate against any applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, ethnicity, origin, lineage or citizenship, disability, marital status, military or veteran status or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Go Back

Administrative Supervisor

Employment Type: Full Time
6/19/18

Administrative Supervisor 

Reports to: Assistant Director  
FLSA Classification/Job Grade: Exempt   Grade:  6B   
Hiring Range:  $27,000/yr - $31,050/yr
Pay Range:  $27,000/yr - $43,470/yr
Department:   Early Learning Resource Center (ELRC)

JOB SUMMARY:

Directly supervises Administrative Support staff. Monitors all aspects of customer service ensuring the needs of all internal and external customers are met. Supports and communicates effectively with other units within the ELRC and other YWCA programs to ensure adherence of timeframes, establish business practices and to resolve problems or discrepancies.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree with two (2) years relevant experience and one (1) year supervisory experience OR Associate’s, Business or Technical Degree with three (3) years relevant experience and (1) year supervisory experience.

KNOWLEDGE AND SKILLS:

Demonstrate strong analytical, written and oral communication, computer, basic math and organizational skills. Interact professionally with a socioeconomically diverse staff/clientele. Possess a comprehensive, working knowledge of the child care system.

ESSENTIAL RESPONSIBILITIES: 

  • Monitor staff performance through phone logs, tally sheets, Excel spreadsheets and reports in computer system; file purging, in accordance with DHS/OCDEL regulations, policy, and procedure.
  • Oversee development and implementation of internal forms and resource materials.
  • Generate and analyze unit reports as needed or upon request.
  • Monitor supply inventory and office equipment servicing.
  • Manage employee appraisals, staff training and development, counseling, interviewing/hiring.
  • Manage employee time and attendance in the ADP system.
  • Demonstrate effective verbal and written communication with internal/external clients and community partners.
  • Work harmoniously with supervisory team to achieve the goals of the YWCA and DHS/OCDEL.
  • Maintain high levels of consumer/provider/DHS satisfaction.
  • Maintain high levels of confidentiality when working with sensitive and personal client, vendor, employee and contract information.
  • Work in conjunction with co-workers and management to achieve Affirmative Action goals.
  • Display consistent professionalism and courtesy when interacting with internal and external customers.
  • Route clients in crisis situations to appropriate YWCA programs.
  • Promote and supports the mission, imperative, values and goals of the YWCA maintaining high performance standards.
  • Participate in YWCA professional development opportunities successfully implementing new skills, knowledge and procedures.
  • Perform other duties as assigned.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: 

  • Ability to lift, carry and otherwise move up to 15 pounds on a regular basis.
  • Ability to sit, stand, bend, kneel, reach, push, pull, or walk for various lengths of time throughout the day.
  • Ability to utilize computer equipment to complete daily work responsibilities.
  • Ability to operate fax/copy machines, telephone, calculator and general office equipment on a daily basis.
  • Daily work in an office environment and with frequent travel to client sites with exposure to weather conditions.
  • Available to work 7 hours per day and/or 35 hours per week or more as necessary to meet Association objectives.
  • Ability to travel for meetings, agency trainings and other miscellaneous work assignments within or outside of Allegheny County.

The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job.  This document should not be considered a fully detailed description of all the work requirements of the position. The YWCA Greater Pittsburgh may change the specific job duties with or without prior notice based on the needs of the organization.

Apply Now

ACT NOW

View YWCA USA Action Alerts here. 


Back to top